On 4 August 2016, a group including representatives from Solent NHS Trust, Southern Health NHS Trust, Better Local Care and Southampton City Council visited the Isle of Wight Vanguard ‘My life a full life’ and their integrated single point of access.
The integrated hub at St Mary’s Hospital in Newport, houses 999 emergency call operators, NHS 111 call handlers, paramedic clinical advisers, a crisis response team, GP out-of-hours services, district nurses, social workers, pharmacists, the private pendant alarm company Wightcare, occupational therapists and links to the charity Age UK. Our team were able to see how the integrated approach means calls can be dealt with using the most appropriate resource; so that when people call one number the team works together collectively to deliver the right support regardless of which organisation they work for and who took the original query.
The island’s proportion of over-85's is significantly higher than average and projected to grow by 20% in the next decade, with the highest recorded crude rate prevalence of dementia in the UK. Social isolation among elderly people who have lost a partner and have families living on the mainland is a major issue, and the My Life A Full Life campaign is targeting supporting people to keep them out of hospital and in a resilient community. Like many of the Vanguards they have found it challenging to evidence the impact of their projects to date, but has seen strong community engagement which is giving them a platform for their next steps.